Business Knowledge Management

Business knowledge management is crucial in developing enterprise analytics, governance and compliance, and strategic decision making. Using Revelytix semantic-based tools, you are now able to describe, relate, and manage knowledge for all areas of your enterprise.

Every business creates and uses data, and some use vast amounts of data. This data, customer records, product specifications, service leves, transactions, price lists, etc., is persisted in databases and mainframes.  However, product and services data is but a small part of how your enterprise runs from day to day. These data points are part of many processes and procedures.  All of the data stored in databases is almost useless without information about what the data means and how it should be used. Understanding how everything works is your institutional heritage.  

Much of your "enterprise knowledge" walks out the door every night. Additionally, there is a clear divide between what employees "know" about company data and the physical storage of that data.  To date, it has proven nearly impossible to capture and institutionalize enterprise knowledge, let alone relating it to the data points captured in the normal course of business.  

Connecting these dots is a strategic advantage, making companies more nimble and agile.  Using semantic technologies, it is now a straightforward process to capture institutional know-how and relate it to existing enterprise data stores.  This creates an entirely new analytic and strategic capacity for managing your business.

A formalized approach to capturing business knowledge is part of the solution to many age-old IT problems, including interoperability, acquisition planning and enterprise architecture.  Data integration, resuse, metadata management are now possible.  By describing products, processes, people, and other attributes of your business, it is now possible to store those relationships in a format know as an ontology.  The W3C (World Wide Web Consortium) has created standards such as RDF (Resource Decription Format) and OWL (Ontology Web Language) as well as a query language known as SPARQL.

Revelytix provides a suite of software tools based on these standards.  Using OWL to capture your business knowledge is not simply a pretty picture.  An OWL ontology is a formal schema; it can be queried just like any database.  It is a logical model describing how your business operations connect to each other, to data, to processes, to products, and to customers.  This model of your enterprise becomes part of your IT infrastructure and can be used in a variety of applications.